One Shoulder Ruffle Top | Black
One Shoulder Ruffle Top | Black
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Description
Description
Size Guide
Size Guide
Understanding Flikker Sizing: How to Choose the Best Fit
We know that finding the perfect size can sometimes be tricky, so here’s a simple guide to help you make the best choice.
1. Stretch Fabrics & Flexible Fit
Many of our garments, especially those made from stretch or knit fabrics, have a more flexible fit. This means that a Small (Size 8) can often accommodate a Size 10 as well, and a Medium (Size 12) can fit a Size 14, depending on the style. The natural stretch of the fabric allows it to mold to your shape, making it suitable for multiple sizes. Hence why we say a Size 10 in a stretch fabric can be both a Small and a Medium—it just depends on your personal preference and how you like your clothes to fit.
2. Structured & Woven Fabrics
Garments made from woven fabrics (with little to no stretch) have a more defined fit. These styles follow the exact measurements in our size guide and do not expand as much as stretch fabrics do. For these items, it’s important to choose your exact size for the best fit. This is why we use numerical sizes like 6, 8, 10, 12, etc, they are more defined for structured fabrics to ensure the right fit.
3. Choosing Between Sizes? Size Up!
If you find yourself between sizes, we always recommend sizing up for comfort and a more flattering fit. A slightly looser fit can always be adjusted, but a garment that’s too tight may feel restrictive.
Still unsure? Reach out to us, and we’ll be happy to assist you in finding your perfect size! We recommend using a soft measuring tape when taking your measurements, as well as measuring over the same undergarments that you would like to wear with the item of clothing.
Refund & Exchange Policy
Refund & Exchange Policy
Returns and Exchanges Policy
At Flikker, we are committed to ensuring you feel confident and happy with your purchase. If something isn’t quite right, we’re here to help.
Exchanges & Store Credit
We gladly accept returns for exchange or store credit within 10 days of receiving your order, provided the item meets the following criteria:
- It is in its original condition, unworn and unwashed
- All original tags are attached
- It is returned in its original packaging
Please note, we do not offer refunds for returns unless the item is faulty or qualifies under the Cooling-Off Period detailed below.
Once your return is received and inspected, we’ll process your exchange or issue store credit within 5-10 business days, unless communicated otherwise directly with the client.
The cost of the return courier will be at the customer’s expense. However, we will gladly arrange the return collection on your behalf and deduct the courier fee from your exchange or store credit.
Cooling-Off Period for Online Orders
In accordance with the Electronic Communications and Transactions (ECT) Act, you may cancel your online order within 7 days of receiving it for a full refund, provided the item is:
- Not a custom-made or made-to-order piece
- Not purchased on sale or using a discount code of 10% or more
- Returned unused, in its original condition and packaging
Refunds will be processed within 10 business days of receiving the returned item. You will be responsible for the courier cost of the return unless the item is faulty or incorrect.
Faulty or Incorrect Items
If your item arrives damaged, defective, or not as described, please notify us within 7 days of receiving it. Faulty goods may be returned within 6 months under the Consumer Protection Act.
In these cases, you may choose between a refund, replacement, or repair. We will cover all shipping costs associated with resolving the issue.
Final Sale & Discounted Items
All items marked down as part of a sale, clearance, or promotional discount are considered final sale and are not eligible for return, unless the item is faulty. These items may, however, be exchanged for another item, size, or store credit.
This includes:
- Items listed with a reduced price on our website (e.g. seasonal sale or clearance markdowns)
- Items purchased using a discount code of 10% or more (e.g. welcome discount, weekend promotions, limited-time offers)
Return Process
To initiate a return, please email our team at info@flikker.co.za with your order number and reason for return.
We will guide you through the next steps and arrange a courier collection on your behalf. The courier fee will be for your account and deducted from your store credit or invoiced for payment prior to collection.
Please ensure returns are securely packaged. We cannot be held responsible for items lost or damaged in transit.
Customer Reviews
Best Tops ever I have one in green and black
We appreciate your feedback so much, Corne! Xxx
The Flikker Way:
'Always dress like it is the best day of your life.'