Where are you based?
We are based in Cape Town, South Africa!
How long will it be before I receive my item?
Since the majority of orders are made to order, please allow up to ten working days for production and delivery. We promise it will be worth it!
How does shipping/collection work?
If you are based in the broader Cape Town area, and would like to collect your item, you are more than welcome to! Other than that, main city centre delivery is R69, outlying areas R99 and we offer free delivery to orders over R700. We use a door to door courier service to ensure fast and direct delivery. You will receive a tracking number to track the route of your parcel as soon as it has been sent off. If you choose to collect your item, please email us at firstname.lastname@example.org in order to arrange for collection.
What are your payment options?
We offer secure online payments powered by Payfast.
What if something doesn't fit?
We want you to be happy with your Flikker garment, therefore, returns are welcome midst it is within 10 days of you receiving your item and it is still in its perfect condition. The cost of return will be on the account of the customer and is only relevant to our RTW pieces. Items can either be exchanged for another size, or you can receive store credit or your money back. Please email email@example.com to arrange for your return.
I want to have a custom item made, how do I go about this?
Please contact us at firstname.lastname@example.org for any and all custom order inquiries.