FAQ

Where are you based?

We are based in Cape Town, South Africa! 

How long will it be before I receive my item?

Please allow 5–15 working days for delivery of your Flikker pakkie. Certain items are made on a made-to-order basis (this will be clearly noted on the product page), and these may take closer to the 15 working day mark. If you need your order by a specific date, please don’t hesitate to reach out, we’ll always do our best to make a plan for you!

How does shipping work?

At Flikker we offer a flat rate shipping fee of R99, and free delivery on all orders over R1500. We use a door to door courier service to ensure fast and direct delivery. You will receive a tracking number to track the route of your parcel as soon as it has been sent off.

What are your payment options?

We offer secure online payments powered by Payfast and Yoco, StitchExpress as well as an interest free instalment payment plan powered by Payflex and HappyPay.

What if something doesn't fit?

We want you to be happy with your Flikker items, therefore, returns are welcome midst it is within 7 days of you receiving your item and it is still in its perfect condition. Please read more about our Refund and Exchange Policy here.